Privacy Policy
Last Updated: 7th May 2026
Welcome to WeTrain. Your privacy is important to us. This Privacy Policy explains how WeTrain collects, uses, stores, and protects your information when you use our mobile application, website, and related services.
By using WeTrain, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
When you create an account or use our services, we may collect:
- Full name
- Email address
- Phone number
- Billing and payment information
- Profile details
Health and Fitness Information
To provide personalized fitness and nutrition services, we may collect:
- Health goals
- Workout and exercise routines
- Nutrition preferences
- Weight and body measurements
- Medical or physical condition information voluntarily provided by you
Usage Information
We may collect information about how you interact with the app, including:
- Session history
- Activity logs
- Features accessed
- App usage statistics
Device Information
We may automatically collect:
- Device model
- Operating system version
- Unique device identifiers
- IP address
- Mobile network information
Location Information
With your permission, WeTrain may collect precise or approximate location information to provide location-based services and improve user experience.
You may disable location access through your device settings at any time.
2. How We Use Your Information
We use your information to:
- Provide and personalize fitness and nutrition services
- Match users with trainers and nutritionists
- Manage subscriptions and payments
- Process marketplace purchases
- Communicate regarding appointments, updates, promotions, and support
- Improve app functionality and user experience
- Monitor platform security and prevent fraud
- Comply with legal obligations
3. Sharing of Information
We may share your information in the following situations:
Trainers and Nutritionists
Relevant information may be shared with trainers and nutritionists to provide personalized coaching and track your progress.
Service Providers
We may share information with trusted third-party providers who assist us with:
- Payment processing
- Cloud hosting
- Analytics
- Customer support
- App maintenance and development
These providers are only permitted to use your data as necessary to provide services to WeTrain.
Marketplace Orders
If you purchase products through our marketplace, necessary information may be shared with suppliers or delivery providers for order fulfillment.
Legal Requirements
We may disclose information if required to:
- Comply with applicable laws or regulations
- Respond to lawful government requests
- Protect our legal rights and safety
- Prevent fraud or abuse
4. Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
- Account information is retained while your account remains active.
- Health and fitness data may be retained during your active use of the platform to provide personalized services and progress tracking.
- Payment and transaction records may be retained as required by financial, tax, or legal obligations.
- Usage logs and technical information may be temporarily retained for security, troubleshooting, analytics, and fraud prevention purposes.
- Location data is retained only as long as necessary to provide location-based services.
If you request deletion of your account, we will delete or anonymize your personal information within a reasonable period unless retention is required by law.
5. Your Rights and Choices
You may have the right to:
- Access your personal information
- Update or correct your information
- Withdraw consent where applicable
- Opt out of promotional communications
- Disable location permissions through device settings
- Request deletion of your account and personal data
To request account or data deletion, contact us at:
6. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, misuse, alteration, or destruction.
However, no internet-based system is completely secure, and we cannot guarantee absolute security.
7. Children’s Privacy
WeTrain is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child without parental consent, we will take appropriate steps to remove the information.
8. Third-Party Services
Our app may contain links to third-party services or integrate with external providers. WeTrain is not responsible for the privacy practices of third-party services.
We encourage users to review the privacy policies of those services separately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the app or on our website with an updated revision date.
Your continued use of WeTrain after changes become effective constitutes acceptance of the revised Privacy Policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
WeTrain
Email: [email protected]
Support: [email protected]
